Terms and Conditions
Last Updated: February 2026
Company Name: Findom Wealth Management Private Limited
Brand Name: Findom Wealth Management
Registered Office: Mumbai, Maharashtra, India
Entity Type: Private Limited Company registered under the
Companies Act, 2013, India
1. Introduction
Welcome to Findom Wealth
Management (“Website”, “App”, “Platform”), operated by Findom
Wealth Management Private Limited (“Company”, “we”, “our”, “us”).
These Terms and Conditions
(“Terms”) govern your use of our website, mobile application, and services,
whether as a user (“Buyer”, “Customer”) or as a vendor (“Seller”, “Merchant”).
By accessing or using our platform, you agree to be bound by these Terms and
our Privacy Policy.
If you do not agree with any
part of these Terms, you should not access or use the platform.
2. Definitions
·
“Platform” refers to the Findom Wealth Management website,
mobile app, and all associated services.
·
“User” or
“Buyer” means any individual using
the platform to purchase products.
·
“Vendor” or
“Seller” refers to a registered
merchant or boutique listing fashion products for sale.
·
“Products” means any items listed for sale on the
platform, including clothing, footwear, accessories, and beauty products.
·
“Order” means a confirmed purchase of one or more
products by a Buyer.
·
“Settlement
Cycle” means the time frame
within which the Company releases payment to vendors after successful order
delivery.
3. Eligibility
To use our platform:
·
Users must be at least 18
years of age and capable of forming a binding contract.
·
Vendors must be legally
registered entities or individuals authorized to conduct business in India.
·
By registering, you confirm that
all information provided is accurate, complete, and up to date.
4. User Terms (Buyers)
1.
Account
Creation:
Users must create an account
using valid personal details. You are responsible for maintaining the
confidentiality of your login credentials.
2.
Product
Information:
While we make every effort to
display accurate product details, minor variations in color, design, or
appearance may occur due to digital display settings.
3.
Pricing
& Payment:
All prices are listed in Indian
Rupees (INR) and include applicable taxes unless stated otherwise.
Payments can be made through debit/credit cards, UPI, net banking, or other
approved methods.
4.
Orders
& Confirmation:
Once an order is placed, you
will receive a confirmation email or notification. Orders cannot be canceled
once shipped, except in cases covered under our return policy.
5.
Returns
& Refunds:
Eligible products can be
returned or exchanged within 7 days of delivery. Products must be
unused, unwashed, and in original packaging with tags intact. Refunds are
processed after quality checks.
6.
Prohibited
Conduct:
Users shall not misuse the
platform, engage in fraudulent activity, or attempt to manipulate prices or
reviews.
5. Vendor Terms (Sellers)
1.
Registration:
Vendors must register and
provide valid business documents (GST, PAN, bank account, etc.).
2.
Product
Listings:
Vendors are responsible for
accurate product descriptions, pricing, and image quality. Listings must comply
with Findom Wealth Management quality
guidelines.
3.
Commission
& Fees:
A 15% commission is
charged on every successful sale made through the platform. This rate may be
revised upon prior notice.
4.
Order
Fulfillment:
Vendors are required to ship
orders promptly, ensuring products are in perfect condition. Delay or
non-fulfillment may lead to penalties or suspension.
5.
Return
& Replacement:
Vendors must accept returns and
exchanges as per the platform’s 7-day return policy.
6.
Settlement
Cycle:
Payments to vendors are
released within 7 days after successful delivery of an order,
post deduction of commission and applicable fees.
7.
Vendor
Conduct:
Vendors shall not engage in
misleading listings, fake promotions, or sale of counterfeit goods. Violation
may result in suspension or legal action.
6. Settlement and Payment Terms
·
The Company collects payment
from buyers on behalf of vendors.
·
After an order is marked
“delivered” and the 7-day return period expires, the vendor’s
earnings are released within the next 7 days.
·
Settlements are made directly to
the vendor’s registered bank account.
·
The Company reserves the right
to withhold payments for unresolved disputes or non-compliance.
7. Returns, Refunds, and
Cancellations
·
Buyers can raise a return
request within 7 days of delivery.
·
Products must meet return
criteria (unused, original packaging, etc.).
·
Refunds are issued through the original
payment method.
·
The Company reserves the right
to reject returns that fail quality checks or policy conditions.
8. Intellectual Property Rights
·
All content on the platform —
including logos, graphics, text, and images — is the property of Findom
Wealth Management Private Limited.
·
Vendors retain ownership of
their product images and descriptions but grant the Company a license to
display, market, and promote them.
·
Unauthorized use or reproduction
of platform content is strictly prohibited.
9. Limitation of Liability
·
The Company acts solely as an
intermediary between buyers and vendors.
·
We are not responsible for any
loss, damage, or injury arising from products sold by third-party vendors.
·
Under no circumstances shall the
Company’s total liability exceed the transaction value of the disputed order.
10. Indemnification
Users and vendors agree to
indemnify and hold harmless Findom Wealth Management Private Limited and
its affiliates against any claims, damages, or liabilities arising from breach
of these Terms or misuse of the platform.
11. Governing Law and
Jurisdiction
These Terms shall be governed by
and construed under the laws of India.
Any disputes shall fall under
the exclusive jurisdiction of the courts in Mumbai, Maharashtra.
12. Amendments
The Company reserves the right
to modify or update these Terms at any time. Updated versions will be posted on
the website with the “Last Updated” date. Continued use of the platform
constitutes acceptance of the revised Terms.
13. Contact Information
For any queries, complaints, or
legal notices, please contact:
Findom Wealth Management Private
Limited.
Brand: Findom Wealth Management
Mumbai, Maharashtra, India
+91-8976234771